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AI disclosure

EraNative may use AI in scoped digital transformation, software delivery, integration and managed operations. A screen that offers interaction with an AI system identifies it before the interaction. Generated people, illustration and simulated outcomes are labelled. An AI role is not a human employee, licensed adviser or a separate contracting party.

Outputs can be inaccurate, incomplete or unsuitable. Verify material outputs against the underlying sources and applicable task before relying on them. The signed proposal and SOW define deliverables, milestones, acceptance tests, dependencies, maintenance hours and external costs. No website estimate creates an automatic project. Weekly versus monthly care commitments must be reconciled in the signed order.

Instructions, data and external actions

Use only information you are authorised to provide. The approved purpose and data scope govern each connection. No access to another product, repository or account is granted just because both products belong to SET Labs. You can revoke a connection; revocation stops future access but cannot recall an already delivered message or remove a third-party record automatically.

Customer content is processed for the agreed service, not licensed for independent model training. Model routes, processing countries and provider retention are disclosed in the DPA. Do not use the system for unlawful discrimination, covert monitoring or prohibited manipulation. High-impact clinical, legal, employment, admission or public-authority decisions require the responsible professional and applicable safeguards; our general service is not authority to automate them.

Oversight and reporting

External publishing, purchases, code changes and consequential actions require the applicable human authorisation. Report an incorrect or harmful result to support@eranative.com and security incidents to legal@eranative.com. We preserve proportionate evidence, review material decisions and correct errors under the applicable agreement. This notice does not reduce our promised service quality or statutory liability.

Service-specific boundary

The signed proposal and SOW define deliverables, milestones, acceptance tests, dependencies, maintenance hours and external costs. No website estimate creates an automatic project. Weekly versus monthly care commitments must be reconciled in the signed order.