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Micro-business base scope (micro-sow-v1)
This annex defines the scope for the micro-business base items of the EraNative price catalogue era-2026-10-27-v4.3 (EUR, excluding tax). The items selected at order time, the catalogue version and the digest (hash) of this text are fixed on the order. Seller: SMARTEDTECH SL.
Scope limit
One company, 1 location, up to 2 departments, 1 target market, 1 brand; 1–9 employees. Exceeding this limit requires a separate proposal; amounts are never multiplied by headcount.
Items and delivery evidence
| Item | Period | Amount (EUR) | Average duration | Delivery evidence |
|---|---|---|---|---|
| Corporate web platform | one-time | 1,850.00 | 4–6 weeks | Responsive acceptance; 8 main page types; 30 product/service records; analytics connection; 2 revision rounds |
| B2B mini-app / PWA | one-time | 450.00 | 2–4 weeks | 1 focused flow (partner, quote or sample); 2 roles; notification and record test |
| 5-language pack | one-time | 200.00 | 1–2 weeks | Approved content in 5 languages (about 5,000 source words); human review in every language |
| Social media setup | one-time | 210.00 | 1 week | 3 channel layout, brand template, measurement; accounts remain with the customer |
| Marketing & PR kickoff | one-time | 600.00 | 1–2 weeks | Setup of 3 agent roles (research, campaign/content, PR/performance); goals, messages, campaign structure; working approval queue |
| Web + mini-app care, hosting, updates | monthly | 460.00 | continuous | 1 care/monitoring agent; hosting, monitoring, security updates, daily backup (14-day retention), business-day support 09–18 CET; 2 hours of small changes per month |
| Social media management and weekly follow-up | monthly | 140.00 | continuous | Weekly check, content calendar, 4 approved post drafts per month, short report |
| Marketing & PR operations | monthly | 340.00 | continuous | Operation of 3 agents; 1 campaign cycle and 1 report per month; human approval for every publication |
Base delivery is 6 weeks plus an optional 2 weeks; durations of parallel items are not added together. Delays in content, access or approvals move the schedule.
Agents and AI usage
Agents are not human staff, separate licences or unlimited operations. Monthly model-call quota: Marketing & PR, 2,000 in total for the 3 agents; care agent, 500. When a quota is reached, work waits or an additional budget is requested; nothing extra is charged without approval. External publishing, ad spend and significant changes require human approval.
Hosting measures
One production and one staging environment; 10 GB application data; 100 GB traffic per month; first response within 4 business hours for a critical outage. RPO 24 hours and RTO 8 hours are targets, not guarantees, until a restore drill has been completed.
Start and billing
One-time items are billed at order; care from go-live acceptance; social media management and Marketing & PR operations monthly from the approved service start. Tax and the monthly start date are shown before payment.
Exclusions
Advertising budget, third-party licences (including SET Labs platforms), variable AI consumption, redesign, major new features, native store apps, unlimited integrations. These are added by a separate proposal or tariff line.
Price changes
Price changes are made through a new catalogue version; existing subscriptions are not repriced automatically.
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