المستندات القانونية

Privacy Notice — eranative.com (EN; GDPR Art. 13 + KVKK Art. 10)

Controller SMARTEDTECH SL (Carrer Agricultura, 16, 1º, 9ª, 08320 El Masnou, Barcelona, España); contact privacy@eranative.com. Data: account (name, email, role), usage (session, operation logs, IP), payments (by provider; no card data stored), support messages, uploaded documents (on Customer instruction). Purposes/bases: contract performance, legitimate interest (security, audit trail, debugging), consent (marketing, optional cookies), legal obligation (accounting). Recipients: sub-processors per DPA Annex 2; international transfers under SCC / KVKK Art. 9. Retention: account data term + 1 year; audit trail 1 year; documents per Customer retention policy. Rights: access, rectification, erasure, restriction, portability, objection; complaints to the supervisory authority. AI: content processed only for the service; never used for model training.