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06 / 21 · Sectors

Repair and field service

Appointments, technicians, parts and warranty.

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Workflow

  1. Fault
  2. Appointment
  3. Technician
  4. Evidence
  5. Warranty
Acceptance and measures
First-visit fix, delays
First phase
8–16 weeks · planning range, not binding

Solutions we can build for this sector

  • Purpose-built application

    Focused internal and external apps for dealers, quotes, samples, appointments or service; web + PWA, role-based.

    MeasureCompletion time, error rate

    On requestFirst phase 4–8 weeksOrygent · Rolera

  • Process automation

    Rule engine from form to work order, controlled agent tasks, an error queue and compensation.

    MeasureManual steps, rework

    On requestFirst phase 3–6 weeksOrygent · SafeUs

  • Sales and service loop

    Lead → quote → order → service → warranty and feedback; one customer identity.

    MeasureLead response time, first-visit fix rate

    On requestFirst phase 6–12 weeksOfferGarage · Taskix · Gustix · Havixo

Candidate platforms

Recommendations are labelled; none is selected for you. Adding a platform never changes the total; it goes into the proposal scope.

Core for every sector

Orygent

Brings company, department, role and service work layers together on one governed operations plane.

Contribution to transformation
One source for department, task and approval flows instead of scattered tools; AI-assisted operations records.
Coverage
Starter class: 3 departments, 5 users, 10,000 operations/month

EUR company tariff pendingTax confirmed in the proposal · Source date 2026-10-27

Core for every sector

Rolera

Supports team work and customer interactions with role-based AI coworkers.

Contribution to transformation
The execution layer for marketing, PR and support roles; the same agent setup is never charged twice.
Coverage
5 users (customer offer reference)

€71.90/month company referenceTax confirmed in the proposal · Source date 2026-10-27

Core for every sector

SafeUs

Provides control, policies and event tracking for supported accounts and AI agent access.

Contribution to transformation
Permission and access security for AI agents; audit evidence.
Coverage
Team: 5 users

€49.90/month company referenceTax confirmed in the proposal · Source date 2026-10-27

Core for every sector

AccessPulse

Accessibility scanning, findings and remediation tracking.

Contribution to transformation
Supports a WCAG 2.2 AA baseline and evidence for the European Accessibility Act; does not replace manual testing.
Coverage
By site, page and scan scope

Company quoteTax confirmed in the proposal · Source date 2026-10-27

Sector-specificRecommended for your sector

Taskix

Request, quote, work-order and field-service flow for trades, repair, construction and contracting.

Contribution to transformation
Field evidence and work-order completion time.
Coverage
By team and work-order volume

Company quoteTax confirmed in the proposal · Source date 2026-10-27

Branches, field and mobilityRecommended for your sector

MetOry

Monitors weather-driven operational risk for branches, field teams, vehicles, shipments and events.

Contribution to transformation
Decision support that cuts delay and cancellation costs for companies with field teams and fleets.
Coverage
Pro: 5 users, 25 locations (VAT included)

€99.90/month company referenceSource price includes VAT · Source date 2026-10-27

Discovery output: process map, sample data, access matrix, accountable manager and measurement baseline. Writing to external systems happens only with authorised approval and a rollback design.

Let’s build your tailored proposal together.

Save your selection; our architects confirm scope, timeline and the monthly start date with you.

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